CGV

Port Palace Monaco Hotel

7 J.F. Kennedy Ave.
98000 Monaco
Email: reservation@portpalace.com
Tel. (+377) 97 97 90 05

1. General conditions of use of the site and the services offered

Use of the site http://www.portpalace.net implies full acceptance of the general conditions of use described below. These terms of use may be modified or supplemented at any time, users of the site http://www.portpalace.net are therefore invited to consult them on a regular basis.


This site is normally accessible to users at any time.
Access and navigation on the site constitute unreserved acceptance of these Conditions by the user.


Under no circumstances can the Company be held responsible for any direct or indirect damage, regardless of its nature, arising from the use of the site. The company also declines all responsibility for any interference, interruption, disconnection and any other problem with the operation of the site.


The user of the site fully guarantees the Company against any claim or recourse from third parties concerning the use of the site made by this user.

2. Description of services provided

The site http://www.portpalace.net aims to provide information concerning all of the company's activities.
The Port Palace Hotel strives to provide on the site http://www.portpalace.net information that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether caused by itself or by third party partners who provide it with this information.
All the information on the site http://www.portpalace.net are given for information purposes only and are subject to change.
In addition, the information on the site http://www.portpalace.net are not exhaustive. They are given subject to changes that have been made since they were put online.

3. Intellectual property and counterfeits

The Monégasque Logistique operator of the Port Palace hotel is the owner of the intellectual property rights or holds the rights to use all the elements accessible on the site, in particular the texts, images, graphics, logos, logos, icons, icons, icons, icons, sounds, software.

Any reproduction, representation, modification, publication, publication, adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited without the prior written authorization of: La Monégasque de Logistique.


Any reproduction or representation, integral or partial, of the site or any of its elements is prohibited, as is their alteration, adaptation, dissemination, distribution by any means, publication, exhibition and communication.

4. Hypertext links

The creation of hypertext links to the site cannot be done without the prior written authorization of the Company and may be revoked at any time. The Company declines all responsibility for the content of the sites linked to the site (if the case arises).

5. External personal data protection policy

The Monégasque Logistics Company operating the Port Palace Hotel (whose head office is located at 7, Avenue J.F. Kennedy, 98000 Monaco), in its capacity as data controller, attaches great importance to the protection and respect of your privacy.
The Port Palace builds relationships with its customers based on mutual trust. Ensuring the security and confidentiality of personal data is an absolute priority for the company.

5.1 Definitions

— Personal data: any information relating to a natural person that can be identified, directly or indirectly.

— Processing of personal data: Any operation, or set of operations, relating to such data, regardless of the process used, regardless of the process used, whether automated or not (collection, recording, organization, conservation, adaptation, modification, extraction, consultation, use, consultation, use, use, communication, use, communication by transmission, distribution or any other form of provision, or any other form of provision, reconciliation or interconnection, locking, deletion or destruction,...).

5.2 Data controller

The Port Palace Hotel, whose head office is 7, Avenue J.F. Kennedy in Monaco (98000), is responsible for the processing of personal data.

5.3 Data collection and origin

All data is collected directly from the persons concerned. However, Port Palace may process personal data derived from information provided by the person concerned or communicated by third parties.
The Port Palace undertakes to obtain the consent of the persons concerned and/or to allow them to oppose the use of their data for certain purposes, as soon as necessary. In all cases, the persons concerned are informed of the purposes for which their data is collected.

5.4 Categories of data processed

The Port Palace may process all or part of the following data:

  • Name (and birth name)/First name;
  • Date and place of birth;
  • Sex;
  • Occupation;
  • Personal and professional contact information;
  • Passport or visa information;
  • Information about your stay including reservation date, arrival and departure date, arrival and departure dates, goods and services used, special requests, your service preferences;
  • Bank details, payment methods;
  • Exchanges with the Port Palace;
  • Information collected during your presence such as video surveillance images, access information or any other security system;
  • Information about your preferences and habits.

It is possible that some information is sensitive personal data within the meaning of current regulations (for example religious orientation or health status). The Port Palace undertakes to process this sensitive data in accordance with the regulations in force and to inform the persons concerned.

5.5 Recipients of your data

Port Palace only communicates your personal data to authorized and determined recipients.


Under no circumstances does the company sell or rent personal data to third parties.

In the event of illegal activities, suspicion of illegal activities, for the purposes of investigations or judicial requisitions, personal data may be transmitted, on request, to judicial or supervisory authorities: Public Security, magistrate, fiscal or social services, etc.


Personal data collected and processed directly by Hotel Port Palace are exclusively stored in the databases of Monaco Télécom's servers.

5.6 Data retention period

The Port Palace keeps your personal data only for the time necessary to achieve the purposes pursued, in accordance with the regulations in force.

5.7 Rights

In accordance with current legislation, users have rights to access, rectify, delete, oppose and limit the processing of their personal data.
Each user can:
— Make a portability request for the data provided and which are necessary for the treatment of which he has consented;

— Freely access, modify or delete personal data, except legal obligations (accounting, taxation, controls) to keep them by the Port Palace Hotel;
— Give instructions relating to the storage, deletion and communication of user data after death;

5.8 Safety

The company takes all necessary measures to ensure the security of the personal data it collects.
No personal data is stored on Port Palace's premises, the personal data collected is hosted by specialized subcontractors (web hosts, e-mailing).

Access to servers or secure databases is managed directly by the Port Palace Hotel. The servers are subject to restricted access by username and strong password, by an encrypted connection such as ssl/https.
The servers are hosted in highly secure Monaco Telecom data centers.

5.9 Data transfer outside the EU

The Port Palace Hotel may be required to transfer some of the user data outside the European Union. Transfers of personal data outside the European Union will only be carried out to countries whose level of security of personal data is recognized by the European Union or by standard contractual provisions.

5.10 Information in case of data theft

If, despite all the protections implemented by the Port Palace Hotel and its subcontractors, some of the personal data were subject to a security breach, the company undertakes to inform users within the legal deadlines in force.


This obligation to provide legal information cannot be interpreted as an admission of responsibility or negligence on the part of the Port Palace Hotel or its subcontractors.

5.11 Cookies and similar technologies

The Port Palace uses cookie technology on its website in order to evaluate and improve the functionality of its website.


Cookies identify your internet browser when you visit the Port Palace website. In accordance with the regulations, you can block cookies. However, if you block them, you will not be able to use all the features of the Port Palace website.

5.12 Modification of the privacy policy

The Port Palace Hotel reserves the right to change this privacy policy at any time, in particular in accordance with changes in the laws and regulations in force.


The Privacy Policy is available in several languages. The French version of the privacy policy will prevail in the event of any discrepancy between the versions or any difficulties of interpretation.